ForgeLine Digital Co LLC
Privacy Policy & Text Message Terms
Last updated October 8, 2026
Who we are
ForgeLine Digital Co LLC ("ForgeLine", "we") is a small business in Ripley, Mississippi. We build websites and tools that help local businesses get found and answer their customers, including a missed-call text-back service. Questions: forgelinedigitalco@gmail.com or (662) 424-3664.
What we collect
- From business owners who contact us or sign up: your name, business name, phone, email and what you ask us for.
- For the missed-call text-back service: when someone calls a business that uses it and the call isn't answered, we receive the caller's phone number, the time of the call, any text messages they send to the business's text-back number, and any voicemail they choose to leave.
- On this website: basic, anonymous visit counts (which page, roughly where from). No advertising trackers.
How we use it
- To pass a caller's messages and voicemails to the business they called, and to send the business's replies back to the caller.
- To respond to business owners and provide the services they signed up for.
- To keep the service working and prevent abuse.
What we never do
We do not sell, rent or share phone numbers or text message opt-in information with anyone for their marketing or promotional purposes. Callers' numbers and messages go only to the business they called. We share information only with the service providers that run the service for us (for example, our phone and text carrier and our hosting and database providers), and only to run it, or when the law requires it.
How long we keep it
Call and text records are kept while the business uses the service so the owner can look back at their customers' messages, and are deleted when the business leaves, on request, or after 2 years at most. To ask us to delete your information, email forgelinedigitalco@gmail.com.
Text message terms (missed-call text-back)
- What it is: when you call a business that uses ForgeLine's missed-call text-back and the call isn't answered, you get one text from that business's text-back number so you can tell them what you need. After that, you only get texts when the business replies to you.
- How often: message frequency varies, usually one automatic text per missed call (no more than one every 12 hours), plus the business's replies to your messages.
- Cost: Message and data rates may apply.
- To stop: reply STOP at any time and you won't get any more texts from that number. Reply START to allow them again.
- For help: reply HELP, or contact forgelinedigitalco@gmail.com / (662) 424-3664.
- Carriers are not liable for delayed or undelivered messages.
- We never send marketing texts to people who haven't asked, and we never text anyone who didn't call the business first.
Changes
If we change this policy, we'll update this page and the date at the top.